----Ordering Information

We appreciate your orders .All Purchase orders from Mainland,HongKong,TaiWan can be telephoned, faxed, mailed, or e-mailed to:

    HongKong M&P Life Science Instruments

  • Add:Suite 1003, 10/F., Chung Sheung Building, 9 Queen Victoria St., Central, HK
  • Tel: 00852-65557188 Fax: 00852-34913009
  • E-Mail: rwd@vip.163.com

All Purchase orders from other than China (International orders )can be telephoned, faxed, mailed, or e-mailed to:

    Reward Scientific Technology Co.,Ltd

  • Add:Room 1206, Huaying Bldg, 97 Nanshan District, ShenZhen, GuangDong Province, China
  • Postal Code:518054
  • Tel: 86-755-26418979 Fax: 86-755-26435258
  • E-Mail: rewardsales@vip.163.com

Minimum Purchases:
Purchases for less than US $50.00 must be prepaid .
Prices listed for standard items as described are net and subject to change without notice .Prices (in U.S. Dollars) do not include shipping or insurance charges,taxes or other government charges.All prices are FOB HongKong Airport ,China .

Terms:
We reserves the right to add any taxes required by local law or ordinance .Institutions operating under tax-free conditions must state applicable license or contract number and be prepared to furnish any necessary exemption certificates .
Formal quotations are valid for a period of 60 days ,unless otherwise specified.

We accept:
VISA or MasterCard ,
Full Payment with order,
Bank Transfer to our bank before shipment ,
Letter of Credit:Orders over $3000.00 .Fee of $300.00 will be charged for LC .

Packaging and Shipping:
Equipment is shipped in adequate commercial packing ,for which no charge is made .All shipments international are by UPS ,DHL or shipper named by customer .

Warranty:
Unless otherwise specified ,all M&P products carry a 12 month conditional warranty against defects in components and workmanship from receipt date .Defective products will either be repaired or replaced at M&P's discretion within the warranty period .We shall not be liable for damages resulting from the misuse .

Claims and Returns:

Inspect all shipments upon receipt.Missing cartons or obvious damage to cartons should be noted on the delivery receipt before signing. Concealed loss or damage should be reported at once to the carrier and an inspection requested. All claims for shortage or damage should be reported at once to the carrier and an inspection requested. All claims for shortage of damage must be made within 10 days after receipt of order. Claims for lost shipments must be made within 30 days of receipt of invoice or other notification of shipment. Please save damaged of pilfered cartons until claim is settled. Do not return any goods to MP without obtaining prior approval and instructions from our Service Department. Goods returned (unauthorized) by collect freight may be refused. Goods returned which were ordered by customers in error are subject to a 15% restocking charge. No refund will be made for equipment which built as a special orded.

Service:

Contact the MP' Service Department at 00852-65557188 or 0086-755-26418979 for assistance in the repair of apparatus. Do not return goods until instructions have been received. Returned items must be securely packed to prevent damage in transit. The customer is responsible for the payment of shipping expenses, including adequate insurance on all items returned for repairs. Identification of the item(s) by model number, name, as well as a complete description of the problems experienced should be written on the repair order.

Feel free to contact us for any information about our products